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NYC Psychotherapist Blog

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Showing posts with label emotional vulnerability. Show all posts
Showing posts with label emotional vulnerability. Show all posts

Sunday, August 24, 2025

Relationships: Complaining vs Expressing What You Want

There is a big difference between complaining to your partner and expressing what you want in a healthy way (see my article: Do You and Your Partner Understand Each Other's Needs?).

Complaining vs Expressing What You Want

According to relationship and sex therapist, Esther Perel, whereas complaining is based on fear and focuses on a negative outcome, expressing what you want is a vulnerable act based on trust and courage. Expressing what you want also offers you and your partner a path forward. 

Complaining Tends to Look Backward
  • Behind Complaints and Criticism is Often a Veiled Wish: Underneath criticism and complaints there is usually a veiled wish for an unmet need. It's often difficult for a partner to understand criticism and complaints in terms of these veiled wishes. An example of an unmet need in the form of a complaint would be "You haven't touched me in ages" which reflects an underlying wish for what's missing in the relationship. 
  • Criticism Focuses on Blame: Criticism and complaints tend to focus on a partner's perceived mistakes or unwanted behavior. This can create a negative cycle of blaming, more unwanted behavior and more unmet needs (see my article: Moving Beyond the Blame Game).
Complaining vs Expressing What You Want
  • Complaining Tends to Have Negative Results: Rather than getting needs met, criticism tends to get a partner defensive. This creates a negative cycle where each partner feels their emotional needs are unmet (see my article: Identifying the Negative Cycle in Your Relationship).
Expressing Your Wish Tends to Look Forward
  • Expressing Your Wish is a Vulnerable Act and an Invitation: Instead of complaining, when you express what your desire, it's an invitation to your partner instead of an accusation.
  • Expressing Your Wish Provides a Clear and Positive Direction For Action: Rather than criticizing, expressing your wish provides a clear message for your partner to take action. So, instead of saying "You haven't touched me in ages", you could say, "I love when you touch me and I wish you would touch me more often." 
Complaining vs Expressing What You Want
  • Expressing Your Desires Can Increase Emotional Intimacy: Sharing your desires can lead to deeper emotional intimacy which, in turn, can lead to increased sexual intimacy.
  • Expressing Your Desires Allows You to Own Your Wanting: Instead of blaming your partner, when you express your desires, you take responsibility for your wants and needs, which can be personally empowering. 
Clinical Vignette
The following clinical vignette is a composite of many different cases with all identifying information removed to protect confidentiality:

Tom and Sue
When Tom and Sue sought help in couples therapy, they were barely speaking to one another.  

Sue's main complaint was that Tom hardly paid any attention to her. She told the couples therapist she had complained to Tom numerous times that the only time he paid any attention to her was when he wanted to have sex. This made her feel angry and resentful so that she almost never wanted to have sex with him, "I've told him so many times that I don't know what's wrong with him because he hardly ever looks at me these days. Aside from wanting sex, he's never affectionate with me."

Tom's main complaint was that he felt badgered by Sue. He felt she was always pointing out things she didn't like, which hurt his feelings and made him feel like distancing himself from her, "When I try to get close to her, she assumes I only want sex, but sometimes I want to be affectionate. It's true that sometimes, in order to feel affectionate, I want to be sexual. What's wrong with that? All of her complaining makes me feel like I can't do anything right. Then, I just want to be alone" (see my article: Whereas Many Women Need an Emotional Connection to Feel Sexual Desire, Many Men Need a Sexual Connection to Connect Emotionally).

Their work in couples therapy included looking at each of their family histories (see my article: Why is Family History Important in Therapy?).

Sue grew up in a household where her parents were emotionally distant from each other. Her mother would sit at the kitchen table and complain to Sue about Sue's father--about all his flaws and shortcomings. Then, her mother would say, "Men are useless. All they care about is sex and having their food served to them." Sue's father was often away on business trips and when he was home, he spent most of his time in his home office.

Tom's parents divorced when he was two years old so he had no memories of them being together.  He longed to spend time with his father, who lived nearby, but he would often go months without seeing him when his mother stopped visits due to the father's missed child support payments. When he did spend time with his father, his father would tell Tom, "Be careful with women. After you get married, they turn into complaining drudges. Whatever you do, don't get married."

So, neither Sue nor Tom had positive role models of a healthy marriage during their formative years and they both realized this had an impact on them as children and as adults in their marriage.

Their couples therapist helped them to distinguish between expressing a want versus complaining or criticizing. She encourage them to practice asking for what they wanted instead of complaining or criticizing. 

At first, both Tom and Sue felt too vulnerable to express their desires. They each feared the other would reject them.

After much encouragement in couples therapy sessions, Sue decided to express what she wanted in a positive way. Instead of criticizing Tom, Sue asked Tom to show more affection, "This is harder than I thought it would be. I'm afraid you'll turn me down. But, okay, here it goes: Tom, I like it when you're affectionate with me. I like when you touch me, play with my hair and kiss me."

Complaining vs Expressing What You Want

Even though Tom had been emotionally distant, when he heard the vulnerability in Sue's voice, he softened and reach for her hand. At first, she seemed surprised, but then Sue held Tom's hand and squeezed it as a sign that she loved him.

Over time, Tom and Sue learned how to express their desires in a healthy way which brought them closer together.  As they became closer emotinally, their sex life also improved.

Conclusion
Behind complaints and criticism often lies an unmet need.

Complaining vs Expressing What You Want

Your parents' relationship can become a template for your adult relationships--for better or for worse.

Expressing an emotional need directly to a partner, as opposed to complaining and criticizing, can feel emotionally vulnerable at first. But, over time, you and your partner can learn to trust and open up to each other.

Getting Help in Couples Therapy
If you and your partner are struggling in your relationship, you could benefit from working with a couples therapist.

A skilled couples therapist can help you to overcome the challenges in your relationship so you can have a more fulfilling life together.

About Me
I am a licensed New York psychotherapist, hypnotherapist, EMDR, AEDP, EFT couples therapist, Somatic Experiencing and Certified Sex Therapist.

I work with individual adults and couples.

To find out more about me, visit my website: Josephine Ferraro, LCSW - NYC Psychotherapist.

To set up a consultation, call me at (917) 742-2624 during business hours or email me.



















 

Friday, July 4, 2025

How Do You Know If You're Ready to Seek Help in Trauma Therapy?

Many people procrastinate getting help in therapy to deal with unresolved trauma (see my article: What is a Trauma Therapist?).

One the one hand, it's understandable that people want to think carefully before beginning trauma therapy because it's a commitment. 

Getting Help in Trauma Therapy

On the other hand, it's possible to procrastinate and overthink it to the point where years go by and you're still dealing with the impact of unresolved trauma.

How Do You Know If You're Ready to Seek Help in Trauma Therapy?
Here are some characteristics that would be helpful:
  • Some Awareness and Curiosity of the Impact of the Trauma: You have some awareness that traumatic circumstances in your life have had a negative impact on you. You might not understand the full impact, but you have a sense that your traumatic history is creating problems in your present life (see my article: Why is Past Trauma Affecting You Now?).
Getting Help in Trauma Therapy
  • A Desire and Willingness to Change: In addition to being aware of the problem, you have a desire and willingness to change. This includes realizing that working through trauma isn't a quick fix process (see my article: Developing Internal Motivation to Change).
  • Feeling Emotionally Ready to Start the Process: You are at a point in your life when you feel ready emotionally to begin the process. Your trauma therapist will help you develop the necessary tools and skills to prepare for processing the trauma. The length of time for the preparation phase of trauma therapy varies depending upon a client's particular circumstances.
  • Having the Time to Commit to the Process: You understand that trauma therapy involves a commitment of time and you can commit to once-a-week trauma therapy to work through yout traumatic history.
  • A Willingness to Confront the Problem: Although you know it will be challenging, you are willing to confront the problem with help and support from your therapist. 
  • An Openness to Emotional Vulnerability: You understand working on the problem will involve opening up emotionally to traumatic events from the past, but that you're in charge of deciding when you're ready to start processing the trauma and your therapist will assess with you the timing of the processing.
Clinical Vignette
The following clinical vignette is a composite of many cases (to protect confidentiality) and illustrates one possible pathway for the decision-making process:

Anna
A few years after Anna graduated college, she was aware she was having problems connecting on an emotional and sexual level with men.  

She watched videos, listened to podcasts and read articles about psychological trauma, so she had some awareness that there was something in her history that was affecting her in her present life.

Initially, she was afraid to seek help in therapy because she was feared therapy would be too overwhelming, so she thought about it for a several years and kept putting it off. But when she heard about a close friend's experience with trauma therapy, she became curious for herself.

Getting Help in Trauma Therapy

Her friend, Carol, told Anna she was also scared to start trauma therapy at first, but she felt motivated to get help because her relationship with John was getting serious and she realized she was worrying she might create the same tumultuous relationship her parents and she really didn't want to that.

Carol told Anna that, after talking to another friend about trauma therapy, she got curious to find out what it was about. So, she had an hourlong consultation with a trauma therapist who described the process to her and she realized the therapist would go at Carol's pace. She also realized she felt comfortable with this therapist.

Carol also told Anna her therapist prepared her to process her traumatic family history using EMDR Therapy. Carol said the therapist also used Parts Work Therapy

Carol said she learned so much about herself and, even though she was still processing the trauma, she was beginning to feel like a weight was being lifted from her. 

She also began to realize she wouldn't repeat her parents' dysfunctional patterns and it was possible for her to have a healthy relationship with John.

Anna trusted Carol. She also knew she wanted to be more open emotionally and sexually so she could eventually get into a relationship. So she set up a consultation with another trauma therapist who was recommended to her.

During the consultation, the trauma therapist asked her what she wanted to work on in therapy. In addition, the therapist explained the different types of trauma therapy she did including:
  • EMDR Therapy (Eye Movement Desensitization and Reprocessing)
  • AEDP (Accelerated Experiential Dynamic Processing)
She also explained the preparation phase of trauma therapy and that it would be Anna's decision when she felt ready to go on to the next stage, processing the trauma.

After her initial consultation, her trauma therapist helped Anna to develop the skills and tools she needed to process her trauma. 

When both Anna and her therapist felt she was ready, they began working on processing her trauma keeping in mind Anna's goal of becoming more emotionally and sexually open.

Over time, Anna noticed small positive changes in herself where she began to feel more open and curious about opening up emotionally and sexually.

Her therapist told her that setbacks are a normal part of the therapy process on the road to healing, so Anna wasn't surprised when she had a minor setback.

Getting Help in Trauma Therapy

When Anna began dating Bill, she felt more comfortable with him than she had ever felt in the past with other men. He was willing to take things slowly until they dated for a while.  

Over time, as she continued to process her childhood history in trauma therapy, Anna was able to open up to be more vulnerable with Bill.

She also enjoyed her therapy sessions, even though she had to process difficult memories, because she was learning about herself and she was opening up to new possibilities in her life.

Getting Help in Trauma Therapy
If you have been on the fence for a while about getting help in therapy, you can start by contacting a therapist for a consultation.

Use the time in the consultation to ask about the therapy process, how the therapist works and any other questions you might have about trauma therapy.

Getting Help in Trauma Therapy

You might need to have more than one appointment to tell if you feel comfortable with the therapist or you might need to see a few therapists before you know which one to choose (see my article: How to Choose a Therapist).

Freeing yourself from your traumatic history can lead a more fulfilling life.

About Me
I am a licensed New York psychotherapist, hypnotherapist, EMDR, AEDP, EFT (for couples), Somatic Experiencing and  Certified Sex Therapist.

I have over 20 years of experience as a trauma therapist helping individual adults and couples to overcome traumatic experiences.

To find out more about me, visit my website: Josephine Ferraro, LCSW - NYC Psychotherapist.

To set up a consultation, call me at (917) 742-2624 during business hours or email me.
















Wednesday, May 28, 2025

What is the Connection Between Emotional Vulnerability and Shame?

In a recent article, Learning to Embrace Your Emotional Vulnerability, I discussed shame and how it often develops due to a variety of causes in early childhood.


Emotional Vulnerability and Shame

In the current article I'm discussing the connection between emotional vulnerability and shame.

What is Emotional Vulnerability?
As I mentioned in my prior article vulnerability is a strength--not a weakness.  This has been shown to be true in Brene Brown's research, as discussed in that article.

As a recap:
Being emotionally vulnerable means being willing to expose yourself to potential emotional risk.  

Emotional risk might include exposing yourself to the possibility of:
  • Criticism
  • Rejection
  • Emotional pain
Being emotionally vulnerable means:
  • Understanding vulnerability is not a weakness
  • Being open and honest
  • Sharing your feelings 
  • Expressing your needs
  • Showing others your true self even the so-called "imperfect" parts of yourself
  • Developing authentic connections
What is the Connection Between Emotional Vulnerability and Shame?
Emotional vulnerability and shame are closely related:
  • Shame as a Barrier to Emotional VulnerabilityPeople are often fearful of being emotionally vulnerable because they fear being seen as flawed or deficient in some way.  This can lead them hiding their emotional vulnerability so they won't be judged, criticized or rejected.  The problem is that when someone hides their emotional vulnerability, this type of hiding can reinforce shame, so this becomes a cycle (see my article: How Does Shame Develop at an Early Age?).
Emotional Vulnerability and Shame
  • Vulnerability as a Trigger For Shame: Vulnerability can be a trigger for shame because when people are vulnerable, they're exposed to the possibility of being judged, criticized or rejected.  This often occurs when people have a history of having internalized negative messages about themselves or they have a traumatic history of being criticized or rejected (see my article: Overcoming Fear That People Won't Like You If They Knew the "Real You").
  • Vulnerability as a Pathway to Healing Shame: By learning to embrace emotional vulnerability, people can learn to heal from shame. By acknowledging vulnerabilities and imperfections to a trustworthy and caring person, individuals can show their authentic self and break free of the silence and secrecy that generate shame. 
  • Empathy as an Antidote to ShameEmpathy can be a powerful antidote to shame. When people can share their emotional vulnerabilities with trusted loved ones, they create an environment where others can can feel safe sharing their vulnerability. 
Getting Help in Therapy
Fear of being emotionally vulnerable combined with shame is a common problem.

Getting Help in Therapy

If you have been unable to overcome your fear of vulnerability and shame, you could benefit from working with a licensed mental health professional.

Rather than struggling on your own, seek help from a licensed psychotherapist so you can embrace your vulnerability and lead a more meaningful life.

About Me
I am a licensed New York psychotherapist, hypnotherapist, EMDR, AEDP, EFT (for couples), Somatic Experiencing and Sex Therapist.

I have over 20 years of experience helping individual adults and couples (see my article: What is a Trauma Therapist?).

To find out more about me, visit my website: Josephine Ferraro, LCSW - NYC Psychotherapist.

To set up a consultation, call me at (917) 742-2624 during business hours or email me.




















































 

Friday, May 23, 2025

Learning to Embrace Your Emotional Vulnerability

I have written about emotional vulnerability in prior articles, including Vulnerability as a Pathway to Greater Emotional Intimacy.

In the current article I'm discussing vulnerability as a strength and how to embrace vulnerability.

Why is Emotional Vulnerability Not a Weakness?
Many people feel some degree of discomfort when they reveal their emotional vulnerability in  their personal relationships. But, according to Brene Brown, researcher and motivational speaker, people who approach relationships in a wholehearted way know that vulnerability is essential to develop and maintain close relationships. 

Some people who struggle with emotional vulnerability believe vulnerability is a weakness. But, in fact, emotional vulnerability is not a weakness--it's a strength.

Emotional vulnerability shows courage and authenticity in intimate relationships.

Embracing Vulnerability

The wholehearted people in Brene Brown's research tended to take more emotional risks, even though they felt some degree of discomfort. Even though they knew they might be rejected, criticized or judged, they took risks because they felt being authentic and having meaningful relationships made the risk worthwhile. 

Embracing Emotional Vulnerability

Fear of being emotionally vulnerable is usually coupled with shame ,which is a topic I''ll discuss in my next article.

Vulnerability also means revealing your true self (see my article: Becoming Your True Self).

Being open, honest and revealing your true self, even when it's scary, helps to build stronger relationships. 

Embracing Emotional Vulnerability

Vulnerability creates the possibility for empathy, understanding and a stronger connection with the people you care about.

Reflecting on your feelings before you express them also helps you to develop self awareness and self reflective capacity.

In addition, being vulnerable by expressing your feelings provides an opportunity for loved ones to give you emotional support

Whereas holding in your feelings can create stress, expressing your feelings and getting support helps to reduce stress and stress-related health problems (see my article: Expressing Your Feelings in a Healthy Way)

Getting emotional support also helps to improve your overall well-being.

As you develop an increased capacity to be emotionally vulnerable, you increase your potential for personal growth and experiencing positive changes in your life.

How to Learn to Embrace Vulnerability
  • Acknowledge Your Fears: Start by acknowledging to yourself what scares you about being emotionally vulnerable. Then, challenge your negative beliefs about vulnerability.
  • Write in a Journal: Write in a journal to become more aware of your thoughts and feelings. This will also help you to express yourself with others (see my article: The Benefits of Journal Writing).
Embracing Emotional Vulnerability
  • Practice Self Compassion: Treat yourself with the same kindness and compassion as you would with a close friend or loved one (see my article: Acceptance and Self Compassion).
  • Practice Mindfulness: If you practice being present with your thoughts and feelings, you can become more self aware. Being present can also help you to deal with emotional vulnerability (see my article: The Mind-Body Connection: Mindfulness Meditation)
  • Start Small: Start by journaling and talking to a trusted loved one about your thoughts and feelings. Being in a safe and private environment is also important.
  • Acknowledge and Embrace Your Mistakes: Acknowledging and embracing your mistakes with self compassion takes strength and courage and can help you to develop a sense of comfort with being vulnerable (see my article: Overcome Your Fear of Making Mistakes).
  • Acknowledge Your Strengths: Appreciating your strengths can build self confidence.
  • Challenge Your Negative Beliefs: Challenge your fears about what others might think about you if you express your vulnerability.
  • Get Help in Therapy: Seek help from a licensed mental health professional who has the necessary skills and expertise to help you embrace vulnerability if self help tips aren't enough.
Clinical Vignette: How to Embrace Emotional Vulnerability
The following clinical vignette is a composite of many cases to protect confidentiality:

Nina
Nina felt discouraged about ever being able to maintain a relationship.  Although she confided in her close friends, she had problems opening up in relationships (see my article: Fear of Being Emotionally Vulnerable in a Relationship).

Embracing Emotional Vulnerability

Her last three relationships ended after her partners told her they felt she was holding back emotionally. 

She realized she was too scared to open up emotionally in her relationships. She also felt that if any of her partners knew the "real Nina", they wouldn't like her (see my article: Overcoming Your Fear That People Won't Like the "Real You").

When she started therapy to overcome her problem with emotional vulnerability, she revealed to her therapist that her parents always told her that emotional vulnerability was a "weakness".

She told her therapist that, even though she knew how important being vulnerable is to developing and sustaining a relationship, she didn't know how to be vulnerable.

Her therapist acknowledged Nina's strength in recognizing she didn't know how to be vulnerable and in seeking help in therapy.

In addition to providing Nina with tools she could use on her own, like journaling and  mindfulness skills, her therapist, who was a trauma therapist, helped Nina to work through the negative beliefs about vulnerability she learned from her parents.

Her therapist used EMDR therapyAEDP and Parts Work to work through the early childhood trauma and shame that made it difficult for Nina to show her emotional vulnerability.

When Nina started dating someone new that she really liked, her therapist helped her to practice showing emotional vulnerability by starting in small ways.

As she became more comfortable, over time, Nina was able to open up more. Her willingness to be vulnerable allowed this new person in her life to also open up.

Over time, they were able to build a strong foundation for a relationship.

Conclusion
Contrary to what many people believe, emotional vulnerability is a strength--not a weakness.

Even though most people feel some degree of discomfort with being emotionally vulnerable, people who overcome their discomfort are aware that showing vulnerability is essential to having an emotionally intimate relationship.

Even if you grew up with negative beliefs about vulnerability, you can overcome these negative beliefs.


Getting Help in Therapy
If you have been unable to overcome your fear of vulnerability on your own, you could benefit from working with a licensed mental health professional who has expertise in this area.

Getting Help in Therapy

Rather than struggling on your own, seek help in therapy so you can be your authentic self and lead a more meaningful life.

About Me
I am a licensed New York psychotherapist, hypnotherapist, EMDR, AEDP, EFT (for couples), Somatic Experiencing and Sex Therapist.

I have over 20 years of experience helping individual adults and couples (see my article: What is a Trauma Therapist?).

To find out more about me, visit my website: Josephine Ferraro, LCSW - NYC Psychotherapist.

To set up a consultation, call me at (917) 742-2624 during business hours or email me.



























Thursday, May 15, 2025

Why Heterosexual Men Shouldn't Rely Only on Their Wife or Girlfriend to Develop Close Friends

I've been focusing on the topic of friendships in my recent articles:


In the current article I'm focusing on why heterosexual men shouldn't rely only on their wife or girlfriend to develop close friends.

Close Male Friendships

What Are the Contributing Factors to This Problem?
I think some of the issues I discussed in a prior article, Why Are Many Men Reluctant to Get Help in Therapy When They Need It?, are related to the male friendship problem:
  • Fear
  • Embarrassment
  • A belief in the need to conform to traditional gender roles including what it means to "be a man" 
  • A reluctance to admit the need for emotional connection with other men
Why Shouldn't Heterosexual Men Rely Only on Their Partner's Friend Group?
There are many reasons why you shouldn't rely only on your partner or your partner's friend group.

If you rely only on your partner to be the source of your friendships, you're putting a strain on your partner and your relationship because you're expecting her to do the "heavy lifting" when it comes to going out and making friends for both of you. 

In many heterosexual relationships this responsibility is in addition to expecting your partner to be in charge of the relationship social calendar, including setting up times to be with friends, making restaurant reservations, making vacation plans, remembering loved ones' birthdays, buying gifts for loved ones, setting up holiday plans, setting up and remembering children's play dates and so on.

This is detrimental to you, your partner, your relationship, and your ability to have a satisfying social life together (see my article: Relationships: Sharing the Mental Load).

What Are the Benefits of Heterosexual Men Having Their Own Close Friends?
If you have a diverse network of friends, including your own network of close male friends,  you can experience the following potential benefits:
  • Emotional Well-Being and Support: Having your own male friends can provide you with emotional support. Male friendships can be a valuable resource when you are experiencing personal struggles, including problems in your relationship, which you can't discuss with your partner's friends. Also, if you and your partner break up, you won't lose your entire emotional support network if you have your own friends. In addition, male loneliness and isolation are important contributing factors to male suicides in the United States. Men represent 79% of all suicides in the U.S., which is four times higher than women. So, having close friends can help you to avoid feeling lonely, isolated and depressed (see my article: What is the Difference Between Feeling Sad and Feeling Depressed?).
Emotional Well-Being and Support
  • Shared Interests: Male friendships can provide an opportunity for you to share interests and hobbies your partner might not necessarily enjoy.
Shared Interests Among Male Friends
  • A Broader Network of Friends: Relying only on your partner or your partner's friends limits your friendship network. It might also be difficult to have close one-on-one friendships with your partner's friends because they are primarily her friends.
A Broader Network of Friends
  • Avoid Misunderstandings and Boundary Crossings: Also, trying to develop close one-on-one friendships with your partner's friends can lead to triangulation, misunderstandings and emotional affairs.
Overcoming Your Reluctance to Develop Your Own Close Male Friendships
Developing close friendships involves being emotionally vulnerable because you're putting yourself out there when you might be rejected. 

Overcoming Fear of Vulnerability

A rejection doesn't necessarily mean another man doesn't like you enough to be your friend. Instead, he might have limited time due to personal and work responsibilities or he might be someone who doesn't see the need to have his own close male friends.

There are some similarities between developing a deeper romantic relationship and developing close friendships.

For instance, when you're trying to develop a deeper romantic relationship, you need to be willing to be emotionally vulnerable (see my article: Emotional Vulnerability as a Pathway to Emotional Intimacy in a Relationship).

It's the same idea when you're trying to develop close male friendships. You can't develop close friendships without allowing yourself to be emotionally vulnerable, which is hard for many heterosexual men.

Without emotional vulnerability, friendships remain superficial so that your conversations will probably be shallow and limited to impersonal topics: "Hey, how about those Yankees!"

Friendships won't deepen to the level where you can be emotionally supportive of one another
without you taking a risk to be emotionally vulnerable.

Although vulnerability might be an emotional risk, it's essential to having lifelong meaningful friendships.

About Me
I am a licensed New York psychotherapist, hypnotherapist, EMDR, AEDP, EFT (for couples), Somatic Experiencing and Sex Therapist.

I have over 20 years of experience helping individual adults and couples.

To find out more about me, visit my website: Josephine Ferraro, LCSW - NYC Psychotherapist.

To set up a consultation, call me at 917-742-2624 during business hours or email me.