Understanding Dismissive Behavior

I've written about emotional validation in relationships before (see my article: What is Emotional Validation and Why Is It Such a Powerful Skill in a Relationship?).

Understanding Dismissive Behavior

In the current article I'm focusing on invalidating and dismissive behavior.

What is Dismissive Behavior?

Dismissive or invalidating behavior includes:

• Devaluing someone's concerns
• Minimizing someone's thoughts and feelings
• Eye rolling 
• Sarcasm
• Interrupting the other person and changing the subject
• Stonewalling (the "silent treatment")
  
• Completely ignoring someone's concerns

I will be using the terms dismissive and invalidating behavior, which are the same, interchangeably throughout this article.

Dismissive behavior can occur in relationships, friendships, social situations, work settings and any other setting where there are two or more people.

What Causes Dismissive Behavior?

Dismissive behavior is usually rooted in various underlying experiences.

It's important to understand the cause of dismissive behavior in order to have empathy for the  person who is being dismissive and find ways to address this behavior.  

Here are some of the most common causes:

• Lack of Awareness: Some individuals might lack self awareness about their dismissive behavior and the impact on others (see my article: What is Self Reflective Awareness?).

• Insecurity or Defensiveness: Individuals who feel insecure or defensive might engage in dismissive behavior in order to protect themselves emotionally.

• Childhood Experiences: Individuals who grew up in an environment where their thoughts and emotions were invalidated, learned to dismiss other's experiences.

Understanding Dismissive Behavior

• Cultural or Societal Norms: People who grew up in a culture or a society where emotional expression was discouraged learn to dismiss others' emotional expressions.

Understanding Dismissive Behavior

• Power Dynamics: Dismissive behavior often occurs in workplace dynamics, especially where the person who is being dismissive is in a higher position.

Vignettes

The following vignettes, which are composites of many different cases, illustrates dismissive behavior in various settings:

• Family Dynamics: After considering how to approach her older sister, Jean, for months, Tina invited Jean, over for coffee to talk about Jean's dismissive behavior. Once they were settled in Tina's kitchen, Tina told Jean she felt hurt by Jean's dismissive behavior. Specifically, Tina felt hurt when she tried to talk to Jean a few weeks before about how she was affected by Jean hitting her and making fun of her when they were children. Initially, Jean dismissed this like she had before, "That was so long ago. You need to get over it." Even though this was hurtful for Tina to hear, she persisted and told her how Jean's behavior affected her during their childhood and even into early adulthood. She also talked about how this behavior affected her feelings for Jean. At that point, Jean realized this was important. She listened carefully to Tina and expressed her sincere apology. She also told her she didn't want to lose her and asked her how she could make it up to her. Tina felt relieved that Jean was taking her seriously. They both agreed to keep talking and to find ways to strengthen their bond. Over time, Jean realized she was also emotionally dismissed by their father. She thought about how this affected her and promised Tina she would stop being dismissive.

Understanding Dismissive Behavior

• Relationships: A few months into their relationship, Renee confronted her boyfriend, Tom, about his dismissive behavior. Initially, Tom shrugged it off and told Renee, "You're being too sensitive." But when Renee told him she didn't want to be in a relationship with a man who dismissed her feelings, Tom took her seriously. He told Renee he loved her and he didn't want this to come between them. He realized he also heard a similar complaint from his best friend, so he decided to get help in therapy to become more self aware and learn how to stop engaging in this behavior.

Understanding Dismissive Behavior

• Friendships: Lena and Ginny were best friends since childhood. Lena always felt inferior to Ginny because she thought Ginny was more attractive and she knew how to navigate social situations with ease. After Lena began therapy, she realized there was another reason why she felt inferior to Ginny: Ginny tended to dismiss Lena's feelings. When she realized this, Lena summoned her courage to talk to Ginny about it.  Ginny was shocked. She told Lena she didn't realize she was being dismissive and she never would intentionally hurt Lena's feelings. She told Lena she would be more aware of her behavior so she wouldn't ruin their friendship.

Understanding Dismissive Behavior

• Power Dynamics at Work: Whenever John made suggestions in the staff meetings, his boss, Ed, would either dismissive John's ideas as being unworkable or he would ignore them altogether. He frequently responded to John by rolling his eyes or making sarcastic remarks which was hurtful and humiliating for John. But when John discovered that Ed talked to the company vice president, Nick, about one of John's ideas and Ed tried to pass it off as his own, John felt angry. In response, John spoke to his human resources representative, Liz, to ask her how he should handle the situation. She called a meeting with John, Ed, Nick and another manager, Gail, who had been at the staff meeting who heard John make the suggestion that Ed was now taking credit for with Nick. As soon as the topic was brought up in that meeting, Ed realized Gail knew it wasn't his idea. Initially, he tried to pretend he forgot it was John's idea. When he realized no one believed him, he apologized to John. After that, Ed stopped dismissing John's ideas and he treated him in a respectful way.

Here are some proactive strategies if you feel your feelings are being dismissed in a personal relationship:

• Develop Self Awareness: Consider your own behavior and whether you're also contributing to the problem by engaging in dismissive behavior.

• Practice Empathy: The other person's dismissive behavior might be unintentional. In other words, they might not realize they're being dismissive. Try to understand the underlying causes and approach the person with empathy rather than outward displays of anger or defensiveness.

Understanding Dismissive Behavior

• Set Boundaries: Communicate your expectations in a clear way. Let the other person know how their dismissive behavior affects you. Instead of being accusatory, use "I" statements to keep the focus on the effect this behavior has on you and why it's important to resolve this problem (see my article: How to Set Boundaries Without Guilt).

• Seek Support in Therapy: If you're unable to resolve the problem, seek help in therapy to gain insight and learn effective strategies to deal with your situation.

Getting Help in Therapy

As mentioned earlier, addressing dismissive behavior can be challenging.

Getting Help in Therapy

A skilled psychotherapist can help you to develop the necessary tools and strategies for addressing someone's dismissive behavior. 

A trauma therapist can help you to overcome the traumatic impact of longstanding dismissive behavior.

Rather than struggling alone, seek help so you can lead a more fulfilling life.

About Me

I am a licensed New York psychotherapist, hypnotherapist, EMDR, AEDP, Somatic Experiencing and Certified Sex Therapist.

I work with individual adults and couples.

To find out more about me, visit my website: Josephine Ferraro, LCSW - NYC Psychotherapist.

To set up a consultation, call me at (917) 742-2624 during business hours or email me.

Relationships: Respond to Your Partner with Emotional Attunement and Validation Before You Try to Solve the Problem

There's a relationship dynamic I often see in my psychotherapy office when I'm working with couples: 

One partner talks about their emotional pain and the other partner responds by trying to "fix" the problem which makes the first partner even more upset (see my article: What is Emotionally Focused Therapy (EFT)?).

Attunement and Validation Before Problem Solving

You might say, "What's wrong with problem solving?"

What's wrong is that when your partner is upset, they need to feel you are emotionally attuned and validating their feelings (even if you don't agree with their view of the problem) before you offer a solution (see my article: How to Develop and Use Emotional Validation Skills in Your Relationship?).

When your partner is upset, they are in their emotional brain. 

When you jump ahead to problem solving, you are in the rational part of the brain. 

So, if they're in their emotional brain and you're in your rational brain, there is a misalignment between you.

You need to start where they are and, after you both calm down, you can problem solve together if that's what the problem requires.

Clinical Vignette

The following clinical vignette, which is a composite of many cases, illustrates why emotional attunement and validation is so important as a first step and how these skills can be learned in couples therapy:

Claire and Mike

When Claire came home from a very stressful day at work, she felt frustrated and angry when she discovered that Mike left a mess in the sink after he made lunch for himself.

Claire was already tired from a long day at work and she just wanted to make dinner so she could relax afterwards. But, instead, she encountered the mess in the sink.  

To make matters worse, this was part of an ongoing argument between them. Just a few days before, Mike promised, once again, he wouldn't leave dishes in the sink anymore. 

Claire was too tired to deal the mess, so she ordered a pizza for dinner, threw herself on the couch and waited for the delivery

Mike arrived home a few minutes after the pizza arrived. 

Initially, he was in his usual cheerful mood. Then, he saw the pizza box in the kitchen and he said, "Ugh....pizza for dinner?"

Hearing Mike complain set Claire off, "You did it again--after you promised you wouldn't leave a mess in the sink! Now you're complaining because we're having pizza for dinner! I can't believe it!"

Trying to smooth things over, Mike responded, "Okay, okay, calm down. I'll clean the mess. It will only take me 10 minutes." (Note: He's problem solving while Claire is very upset instead of attuning to and validating her feelings).

Attunement and Validation Before Problem Solving

Claire responded, "That's not the point! You promised you'd stop doing this! Do you think it's fun for me to come home to a mess in the sink before I cook?"

Mike: "I said I would take care of it! Problem solved!"

As she walked away from Mike to go to their bedroom, she said: "You just don't get it! You don't care how I feel!"

While Mike was washing the dishes, he felt confused about why Claire was angry. 

He knew he shouldn't have left a mess in the sink, but he felt he offered a solution to the problem and she still wasn't happy.  He didn't know what else to do.

Unfortunately, Mike and Claire had many similar confrontations about other issues where Mike offered a solution and Claire remained upset. 

So, after a few more similar arguments, they decided to go to couples therapy.

Their couples therapist listened to them describe their dynamic and she realized why they were having problems: When Claire was upset and in her emotional brain, Mike responded by being in his rational brain and offered solutions instead of being emotionally attuned to Claire and validating her feelings.

At first, Mike didn't understand why Claire wasn't happy with having a solution, "Of course I care! I wouldn't be with you if I didn't love you and care about your feelings."

But, with practice in couples therapy, Mike learned not to go immediately into problem solving mode. 

Instead, he responded empathically: 

First, he acknowledged and validated Claire's feelings, "So, what I hear you saying is that you feel upset and frustrated that I keep doing the same thing over and over again. I can see why that would be upsetting and frustrating, especially since I promised to stop doing it. I need to be more aware so I don't keep making the same mistakes. I'm sorry."

When Claire heard Mike's words and she saw that he really understood her, he cared for her and he felt genuine remorse, she softened, "I feel seen and heard by you now. I can feel you care about me. Now we can talk about problem solving."

Mike had some lapses at first where he wanted to problem solve before he responded with attunement and validation, but after a while, he was able to change his way of responding.  

This change helped Mike and Claire to get closer.

Conclusion

If you tend to be someone who responds first with problem solving when your partner is upset and you can't understand why that makes your partner even more upset, the good news is that you can learn these relationship skills.

Attunement and Validation Before Problem Solving

Although it might be tempting to jump straight to problem solving in situations like this, starting with problem solving usually doesn't work. Instead, arguments escalate and become more frequent when you're not meeting your partner where they are emotionally.

Getting Help in Couples Therapy

Long-standing relational dynamics can be hard to change on your own.

If you and your partner have been unable to work out problems, you could benefit from getting help in couples therapy.

A skilled couples therapist can help you work through your issues so you can have a more fulfilling relationship.

About Me

I am a licensed New York City psychotherapist, hypnotherapist, EMDR, AEDP, EFT, Somatic Experiencing and Sex Therapist.

I work with individual adults and couples.

To find out more about me, visit my website: Josephine Ferraro, LCSW - NYC Psychotherapist.

To set up a consultation, call me at (917) 742-2624 during business hours or email me.