Relationships: Tips on How to Listen to Your Partner Without Getting Defensive

One of the most difficult things to do is to listen to your partner without getting defensive when they're upset about something you did or didn't do (see my article: How to Build Trust and Connection in Your Relationship).

How to Communicate With Your Partner

Most people have the urge to interrupt their partner to defend themselves, "That's not what I meant!" or "You didn't understand what I said!" But when you interrupt your partner, both of you feel frustrated and neither of you feels heard.  

ATTUNE

Dr. John Gottman, relationship and research expert, came up with the acronym ATTUNE to help couples to build trust in each other so they can have a healthier relationship:

A = Awareness

T = Turning Toward

T = Tolerance

U = Understanding

N = Non-defensive

E = Empathetic

• Awareness: Awareness refers to developing an awareness of your partner's thoughts, feelings and current circumstances. You acknowledge your partner's emotions and you can do this by asking your partner how they're doing and actively listening to what they say.

• Turning Towards: When you turn towards your partner, you reach out to your partner when you sense they need emotional connection. This means you care enough about your partner to reach out whether what they're going through is positive or negative.

• Tolerance: Tolerance refers to the ability to listen to your partner's thoughts and feelings even if it's different from your own. This means that if their thoughts and feelings are different, you can temporarily put aside your feelings to accept your partner's reality without interjecting your own feelings, thoughts or beliefs. This doesn't mean that you agree with your partner--it means you respect your partner's experience.

• Understanding: To understand your partner, you put aside your feelings, thoughts and beliefs temporarily so you can dip into and understand your partner's experience. If their experience is unclear to you, ask for their help, "Can you help me to understand your experience?" Your partner needs to feel you understand their experience before you tell them how you feel.

How to Communicate With Your Partner

• Non-defensive: Non-defensive listening is an effective way to respond to your partner's experience--even if it feels uncomfortable to you or you don't agree.  As a non-defensive listener, your job is to help your partner to clarify their experience. This means you focus on your partner's experience without getting defensive or attacking your partner. Before you respond to your partner, ask yourself if what you're about to say will clarify your partner's experience or if it will be dismissing or attacking your partner. To ensure you understand your partner's experience, repeat the basic message you heard and wait for your partner's response that you have either understood them or not. If you haven't grasped what they are saying, ask for clarification until your partner tells you that you understand. When you can respond without judgment or an argument, you are encouraging your partner to trust you and open up to you (see my article: Responding Instead of Reacting).

• Empathetic: Empathetic responding shows your partner that you can dip into and feel their experience. By acknowledging and validating your partner's experience, you show them that you are responding with empathy. 

Defensive vs Non-defensive Listening

The "N" in Dr. Gottman's ATTUNE stands for non-defensive, as mentioned above.

Listening and responding non-defensively is a difficult skills for many people to learn. It's especially hard if what your partner is saying involves a complaint about you or something that triggers an emotional reaction in you.

How to Communicate With Your Partner

For instance, if you and your partner live together and you have agreed to fold the laundry after the dryer stops and you don't do it, your partner might say, "We agreed to fold the clothes when the dryer stops, but you didn't do that and now the clothes are all wrinkled." Your immediate reaction might be, "Don't tell me what to do! You're not my mother!"

Maybe you react this way because you feel your partner is trying to control you. Or, maybe you react this way because you feel embarrassed that you didn't live up to your part of the agreement. 

Either way, you're responding defensively, and you need to learn to calm yourself so you can respond non-defensively.

Learning to Self Soothe to Respond Non-defensively

In the example above, regardless of why you reacted defensively, you need to learn to self soothe by calming yourself before you respond to your partner.

You can do this by:

• Slowing down: Even though you might want to lash out at your partner by interrupting them or invalidating their experience, take a moment to slow down and calm yourself. Focus on relaxing your body by breathing. If your partner isn't sure what you're doing, explain to them that you're trying to calm yourself so you can respond empathetically.

Slow Down and Breathe to Calm Yourself

• Don't Take Your Partner's Comments Personally: Even though your partner is annoyed and might be angry with you, try not to take their comments personally. Try to understand that they're trying to communicate what is making them unhappy and what they want to change. If you see it from that perspective, you're less likely to get triggered and respond defensively.

• Ask For Clarification: If you're not understanding what your partner is trying to tell you, ask for clarification so you don't jump to conclusions about what they're saying.

• Take a Break: If you're having a hard time calming yourself, tell your partner you want to take a break so you can regroup and come back to discuss the issue calmly. Before you take a break, make sure you both agree on the timeframe to come back to talk (Will it be in 10 minutes? or 30 minutes?) and then return at the appointed time in a calmer state. 

Getting Help in Therapy

Most of us were not taught how to communicate in a non-defensive way with a partner.

Get Help in Therapy to Improve Your Relationship

A skilled psychotherapist, who works with couples, can help you to develop non-defensive communication skills.

Rather than struggling on your own, seek help from a qualified mental health practitioner so you can have a more fulfilling relationship.

About Me

I am a licensed New York City psychotherapist, hypnotherapist, EMDR, AEDP, EFT, Somatic Experiencing and Sex Therapist

I work with individual adults and couples.

To find out more about me, visit my website: Josephine Ferraro, LCSW - NYC Psychotherapist.

To set up a consultation, call me at (917) 742-2624 during business hours or email me.