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NYC Psychotherapist Blog

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Friday, September 5, 2025

Understanding Transactional Relationships

In an earlier article, I discussed transactional relationships (see my article: What Are Transactional Relationships?).

Understanding Transactional Relationships


Vignettes About Transactional Behavior
In the following vignettes, which are composites of many different cases, the underlying motivation is transactional:

Ron: A Transactional Coworker: 
Ron, who is a senior salesperson at his company, tends to perform seemingly kind and helpful favors for new female employees. Initially, the new female employees see Ron as a "nice guy" who goes out of his way to help them. 

A Transactional Coworker

However, within a relatively short period of time, these women realize Ron only appears to be kind and helpful. His real motivation is to try to ingratiate himself with these women with the motivation to eventually have sex with them. His usual pattern was to be "helpful" and, once these women trusted him, his real motivation surfaced when he would try to seduce them over drinks. Eventually, after several women complained to the human resources department, Ron was terminated.

Ann: A Transactional Friend: 
Ann felt little need for close friendships. She viewed most potential friends in terms of how she could benefit monetarily from the relationships. When she met Alice, who owned a consulting firm, Ann saw an opportunity to make money. She hoped that by becoming Ann's friend, she could promote her accounting business. Initially, Ann was seemingly kind to Alice. 

After Ann got to know Alice, she ingratiated herself by inviting Alice to dinner and buying her small gifts. Initially, Alice thought Ann was genuinely nice, but when Ann asked Alice to use her accounting firm and Alice told her she already had an accounting company she used in her business, Ann dropped the friendship and Alice never heard from her again. When Alice realized that Ann's friendship was conditional, she felt hurt and resentful.

Ed: A Transactional Date
During the first few weeks of dating Lena, Ed took her out to expensive restaurants and bought what appeared to be thoughtful gifts. When he drove Lena home from their third date, Ed told her that he thought it was time they spent the night together. In response, Lena told him she wasn't ready to be intimate with him and she wanted to get to know him better. 

A Transactional Date

At that point, Ed lost his temper and blurted out that he calculated he had spent more than $700 on her and he felt he deserved to have sex with her. Initially, Lena was in shock because she had never seen this angry transactional side to Ed's personality and she recoiled from him. Trying to recover his composure and "nice guy" image, Ed realized he had badly miscalculated the situation with Lena and he made excuses for his inappropriate behavior by saying he was under a lot of stress and he misspoke. But, by then, Lena realized Ed's "niceness" was calculated behavior and she wanted nothing to do with him.

What is Transactional Behavior?
Transactional behavior usually has the following characteristics:
  • It's a Means to an End: So-called kind behavior is a tactic to achieve a goal. The goal can be anything. It can involve other transactional behavior such as making a sale or hoping to gain some other benefit. 
  • It's Conditional Behavior: What appears to be kindness or agreeable behavior is conditional based on an anticipated return--even though it might not appear to be conditional at first. If the other person doesn't respond as the "nice guy" expects, he is often onto the next person who might give him what he wants. This often creates resentment. 
  • There is Unexpressed Scorekeeping: While a person who engages in genuine altruistic behavior doesn't keep score, a person who engages in transactional behavior usually keeps score about what they have given and what they hope to receive. 
  • There is a Shifting Focus: A person who is performatively "nice" is more focused on what they are getting than what they are giving. They often hope to get a lot more than they give.
Healthy vs Unhealthy Transactionalism

    Healthy Transactionalism:
In a professional setting where boundaries and expectations are clear, it's possible for there to be healthy transactionalism. For instance, in most professional settings employees understand they need to be polite and respectful to their boss who provides them raises. There is no manipulation or sneakiness in this setting.

    Unhealthy Transactionalism:
When conditional behavior becomes part of personal relationship, this can be indicative of unhealthy transactionalism. The partner who is being transactional has little emotional investment. Their motivation is self-serving. This can make the other partner feel used and perceive that their partner has little genuine interest in them other than what they can get.

How to Distinguish Genuine Reciprocity From Transactionalism
Genuine reciprocity is a part of all healthy relationships. 

In a healthy relationship there is a give-and-take, but in an unhealthy transactional relationship there are conditional exchanges with one or both people keeping score.

Healthy relationships involve:
A Healthy Relationship
  • Mutual generosity
  • Genuine trust
  • An investment of time and energy into the relationship with no other agenda
Getting Help in Couples Therapy
Some people are raised to view relationships in a transactional way, but many of them can learn to change.

If you and your partner would like to change the transactional nature of your relationship, you could benefit from seeking help in couples therapy.

Getting Help in Couples Therapy

A skilled couples therapist can help each of you to develop the necessary traits and skills to have a healthy relationship.

Rather than struggling on your own, seek help in couples therapy so you can have a more fulfilling relationship.

About Me
I am a licensed New York psychotherapist, hypnotherapist, EMDR, AEDP, EFT (for couples), Somatic Experiencing and Certified Sex Therapist.

I work with individual adults and couples.

To find out more about me, visit my website: Josephine Ferraro, LCSW - NYC Psychotherapist.

To set up a consultation, call me at (917) 742-2624 during business hours or call me.